Refund & Dispute Policy

Digital Goods Policy

Due to the nature of digital software, all sales are final once a product has been activated or downloaded. We encourage you to review product descriptions, system requirements, and demo versions (where available) before purchasing.

Refund Eligibility

You may request a full refund within 14 days of purchase if:

• Your license has not yet been activated
• You experience a technical issue we are unable to resolve

Refunds are not available for activated licenses, as digital products cannot be "returned" once in use.

How to Request a Refund

To request a refund, email us at support@straycurrent.co with:

• Your order number or purchase email
• The product name
• Reason for the refund request

We aim to respond within 2 business days. Approved refunds are processed to the original payment method within 5–10 business days.

Technical Issues

If you're experiencing problems with our software, please contact us at support@straycurrent.co before requesting a refund. We're often able to resolve issues quickly and want to help you get the most out of your purchase.

Disputes

If you have any issues with your purchase, please contact us before initiating a dispute with your payment provider. We're committed to resolving issues quickly and fairly.